INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What makes Caplino products different from other skincare and makeup brands?

Caplino products are inspired by the pristine beauty of the Italian landscape and crafted with the finest natural ingredients. Our formulations are curated in Italy and manufactured in China, adhering to strict quality standards. We are committed to using clean, non-toxic ingredients that are free from harmful chemicals and artificial additives, ensuring our products are safe and effective.

Are Caplino products cruelty-free?

Yes, all Caplino products are cruelty-free. We are dedicated to ethical practices and do not test our products on animals. Our formulations are designed with both your beauty and the well-being of our planet in mind.

What types of ingredients are used in Caplino products?

Caplino products are enriched with botanical extracts, essential oils, and nourishing vitamins sourced from around the globe. Key ingredients include soothing aloe vera, antioxidant-rich green tea, and other natural components known for their skincare benefits. We believe in the power of nature to enhance your beauty routine.

How should I store my Caplino products?

To maintain the integrity and effectiveness of your Caplino products, store them in a cool, dry place, away from direct sunlight. Proper storage ensures that the natural ingredients remain potent and beneficial for your skin.

Are Caplino products free from harmful chemicals?

Absolutely. At Caplino, we prioritize purity and safety. Our products are free from harmful chemicals, artificial additives, and toxins. We use clean, non-toxic ingredients to ensure that our skincare and makeup solutions are safe and beneficial for your skin.

Can I use Caplino products if I am pregnant?

While Caplino products are made with natural, non-toxic ingredients, we recommend consulting with your healthcare provider before using any new skincare or makeup products during pregnancy. This ensures that the products are suitable for your specific needs.

Are Caplino products suitable for sensitive skin?

Yes, Caplino products are formulated with gentle, natural ingredients suitable for sensitive skin. However, we recommend performing a patch test before using any new product to ensure it is compatible with your skin type.

Do Caplino products have an expiry date?

Caplino products have an expiry date to ensure their effectiveness and safety. Additionally, our products do not contain any harmful elements. After opening, using the products within the period indicated on the packaging is recommended to enjoy the best results.

How can I contact Caplino customer service?

You can contact our customer service team through the contact form on our website or by emailing us at support@caplino.com. We are here to assist you with any questions or concerns you may have.

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